We are a travel advisory firm incorporated in Dubai in 1995. Effective 2002, the management reins were taken over by Ms. Reena Syril Elengical, an IATA certified travel professional with over 25+ years experience in the travel industry. One of the pioneers in offering customized travel advisory services to major corporate clients in the region, we have been successful in ensuring that our clients need not worry about any of their travel requirements. We analyse the travel requirements of each and every client to the minutest detail to ensure that we can offer them the best service possible.
Over the years, we have developed a strong holidays department which has been sucessfully catering to the holiday requirements of our clients. Let us know how you want to spend your hard earned vacation and we'll ensure that your holidays remain a memorable experience. Starting from researching the best locations within your budget to getting your travel documentation in place. We offer all kinds of travel advisory services.
Our service spectrum is pretty wide covering various areas of travel advisory services. Our services include but are not limited to:
Ticketing and reservation services
Holiday advisory and reservations
Visa issuance assistance
Car hire and many more
We don't believe in being a regular travel agency around the corner. We believe in building relationships. Be it any requirement with respect to travel, we are there for you always. 24/7.
Below are some of our ideologies and features which helps us ensure a fully satisfied customer.
Open to client feedback - We believe in obtaining feedback from our customers. We want to know what you like about us and what you don't. We adapt ourselves accordingly to ensure that we can provide you with the best service.
Friendly travel consultants - Our consultants are some of the best in the business with years of experience in the industry. They are not just another voice over the end of the telephone. They would love to know your favorite travel destination, your preferred seat, food that you love. It helps them understand your requirements better and advise you accordingly.
Personalised and professional service - We are very professional when it comes to service delivery. We have procedures in place to ensure that you do not face any unfavourable experiences during your travel due to shortcomings on our part. Every aspect of our service delivery is closely monitored. We also believe in personalising the experience for each client as per their convenience. Every customer is assigned a personal consultant who will adivse them on all their travel requirements. We wouldn't want you to keep explaining your requirements to different people each time. This saves your time and ours.
Latest tools and technology - We employ the latest tools available in the industry to ensure that there are no lags in the service offerings. Having partnered with reknowned GDS', has helped us utilise their technology to get you the best possible rates within the lowest timeframe. Our IT infrastructure is one of the best in the industry and is well supported to prevent any downtimes.
Industry knowledge accumulated over years - The varied experience of our consultants ensures that we can offer you the best travel advisory services. They've personally experienced most destinations and hence can tell you what is good where and what you need to be aware of during your trip.
In short, we are nothing like you've ever experienced before. We have been successfully serving a wide range of customers from huge corporations to individuals. We know how its done and how to improve it further.